Shipping Policy

Shipping Policy – UPyo$elf

🕶️ Overview

Welcome to UPyo$elf, your go-to for premium streetwear made for the real ones. Every order is handled with care from our Ontario base to make sure your drip arrives safe, fast, and fresh.

We’re a Canada-based online brand operating exclusively through our Shopify store — meaning every piece ships directly from us to you, no middleman.

🇨🇦 Domestic Shipping (Canada)

We currently ship across all provinces and territories in Canada.

Processing Time:

  • Orders take 2–4 business days to process before shipment.

  • Once shipped, you’ll receive a tracking number via email or text.

Estimated Delivery Time:

  • Ontario & Quebec: 2–5 business days

  • Rest of Canada: 4–9 business days

Shipping Rates:

  • Calculated automatically at checkout through Shopify based on location, weight, and carrier (Canada Post, UPS, or Purolator).

  • Free shipping on orders over $150 CAD (before tax).

🌎 International Shipping (Optional)

We’re working on expanding globally soon — stay tuned for when we take UPyo$elf international.

(If not shipping internationally yet, you can remove this section entirely.)

📦 Order Tracking & Updates

Once your order is fulfilled, you’ll receive an email or SMS with tracking details.
You can always check your order status through your Shopify order confirmation link or contact us directly.

⚠️ Shipping Delays & Issues

We are not responsible for delays caused by postal services, customs, or incorrect shipping information entered by customers.
If your order seems delayed or lost, contact us at (upyoselfebrahim@gmail.com) and we’ll help track it down.

🧾 Address Accuracy

Please double-check your shipping address at checkout. Once an order is shipped, we cannot modify delivery details. Incorrect addresses may lead to return-to-sender fees.

💬 Need Help?

Questions or issues with your order? Our support team’s got you:
📩 Email: upyoselfebrahim@gmail.com
📍 Based in St Catherines, Ontario, Canada